Data Center Technician (3 positions)

Reporting to the Data Center Technical Lead, the Data Center Technician is responsible for monitoring, maintaining, and troubleshooting the physical compute infrastructure in our datacenter.

Responsibilities

• Ensure compliance with datacenter safety protocols and best practices

• Monitor server racks, network devices, and other compute infrastructure for performance, utilization, and issues.

• Perform regular maintenance on servers, storage, and network devices according to standard procedures.

• Troubleshoot hardware and software problems on servers, switches, routers, and other compute infrastructure.

• Assist with hardware installations, upgrades, migrations, and other projects.

• Document configuration changes, maintenance performed, and other relevant information.

• Coordinate with vendors for hardware maintenance, and support contracts.

• Participate in on-call rotation to provide after-hours support.

Desired Skills include:

• In-depth knowledge of server hardware, network devices, and datacenter architectures

• Hands-on experience with installation, configuration and troubleshooting of compute infrastructure

• Familiarity with monitoring tools, remote management, and automation frameworks

• Strong attention to detail and ability to follow standardized procedures

• Collaboration across multi-discipline teams to ensure effective operations of people and machines across multiple datacentre buildings

• A mindset for continuous improvement and innovation in data centre operations

• Integrity, openness, and honesty

• Ability to deliver innovative and practical approaches to technical matters

• Strong organisational, planning, analytical and problem-solving skills

• Ability to communicate professionally and personally at all levels

• Working, collaborating, and partnering across all levels of the organisation – team player

• Meticulous when it comes to the detail

• Excellent written and verbal communication skills

Desired Qualifications

• Relevant associate's degree or technical certifications, A+ is an asset

• Co-op Students will be considered

• Linux experience is required

• Background in IT, computer science, computer repair, diagnosis, or software development or related field

• Experience and/or exposure to datacenter operations and infrastructure management

• Datacenter infrastructure certifications (CDCP, CDCE, etc.) are an asset

Other Information:

• Starting rate of pay: $22 per hour (Co-op Students will start at $20 per hour)

• Location: Prince George

• Reporting Line: Data Center Technical Lead

• Travel Requirements: Occasional travel as required across Canadian and US operations

• Flexibility: IREN operates across multiple countries / time zones. Must have a flexible approach to work hours, ability to work nights

Internal Stakeholders: Chief Technology Officer, VP-Operations, Site Manager, Operations Manager, Repair Technicians, Network Technicians